An RCA is assigned a site on the Definition workspace and spread to all the related records, such as Logic Tree records and RCA Event records.
In RCA, users will see only Root Cause Analyses that are assigned to their site(s) or that are global records. In the Linked Assets section for a Root Cause Analysis, users will see all of the assets linked to the Root Cause Analysis, but will only be able to access those assets to which they have the necessary permissions.
Note: RCA Templates are designated as global records.
Consider an organization that has three sites, Site X, Site Y, and Site Z. The following RCA Analysis records exist:
Scenario 1: User assigned to only Site X
This user will see RCA Analysis A and RCA Analysis D.
Scenario 2: User assigned to both Site X and Site Y
This user will see RCA Analyses A, B and D.
Scenario 3: Super User
This will see RCA Analyses A, B, C and D.
IMPORTANT: If a multi-site user, or a Super User, links child records from multiple sites to a parent record designated as Global, another user who does not have access to all sites may only see a portion of the data associated with that record. In the example above, if a child record assigned to Site X and a child record assigned to Site Y are linked to RCA Analysis D, the Site X user will not be able to see all the records associated with RCA Analysis D.
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