Your competitiveness is our goal
Can GE help keep my industrial plant productive and competitive throughout its lifecycle?
Yes. GE Steam Power understands your distinctive business drivers require the most efficient and reliable operation possible, while minimizing operating costs. With the deepest core services knowledge of industrial steam applications, technologies, and services for both your GE and legacy brand assets, our team can deliver on your plant needs. From daily operations and maintenance, to full lifecycle management—including outages, parts, repairs, replacements and life extensions—GE has the expertise and service agility to help you stay ahead of the competition.
When it comes to your most pressing questions, our answer is YES.
Industrial services
Effective outcomes for your industrial plant
Steam solutions to fit your needs
Our plant maintenance services allow you to focus on your core business while we provide the team, know-how, and facilities to keep your plant productive and profitable.
With 6,000 field service employees and a global manufacturing network, we provide fast response, shorter outage times with high technical standards, and strict EHS practices across production plants and manufacturing plants.
Lower plant operation costs
GE offers various inspection plans to help keep your equipment running smoothly and efficiently by identifying and addressing issues before they result in unplanned outages.
GE also offers parts or larger asset replacements which can turn back the clock on performance degradation caused by erosion or worn parts.
Downtime reduction
If you do experience an unplanned outage, we have industrial plant service experts ready to get you back up and running as quickly as possible, saving lost revenue in the process.
Each day your facility is offline—whether planned or unplanned—means a loss in production. We have a track record of on time and on budget plant outage maintenance and we can help you plan for your outages so you aren’t taken by surprise.
Focused on your core service needs
Parts when you need them
When it comes to industrial parts, speed and cost are the main priorities for our customers—especially now, with various factors affecting supply chain schedules and costs of materials. GE Steam Power is staying ahead of the curve. In addition to expanding our network of parts manufacturing across the Americas, we’ve also partnered with local suppliers that can manufacture GE industrial parts at the same high standards that we—and our customers—demand. With local service providers waiting in the wings, we can respond to new parts orders faster to help keep your operations up and running without interruption.
Meet the experts
Addressing your industrial challenges
At GE Steam Power, we understand the unique issues industrial customers are facing in today’s changing operating environment. Hear what our experts have to say about some of the most common industrial challenges.
Changing operating needs
Hear from Eric Martins, Service Manager for the Southeast Region, about how we've helped customers adapt.
Boost your production and bottom line
Peter Barge, Industrial Segment Leader, talks about how to slash costs and downtime across your entire outage cycle.
Plan ahead for emergent work
Tips from Peter Barge about how to reduce the cost and duration of your outage by anticipating and planning ahead.
Expertise and experience
Plant-wide industrial services solutions
All production plants, mills, and manufacturing plants must ensure their steam power equipment is fully up-to-date. Browse the industrial steam power equipment GE specializes in below.
Customer stories
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Helping Ebensburg Power recover from an emergency event
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Helping restore productivity to a thriving Canadian industrial
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Modernizing steam turbines at a steel plant
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Modernizing boilers for a booming pulp & paper business
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Helping Ebensburg Power recover from an emergency event
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Helping restore productivity to a thriving Canadian industrial
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Modernizing steam turbines at a steel plant
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Modernizing boilers for a booming pulp & paper business
Helping Ebensburg Power recover from an emergency event
One Sunday afternoon, the Ebensburg power plant experienced a serious generator failure that knocked their operation offline. The Ebensburg team called GE Steam Power to investigate, and a strategic solution included not only a field rewind, but also pulling in steam turbine maintenance originally scheduled for 2023. This approach saved the site both time and money over the long term, while realizing a steam turbine heat rate improvement of 6-7%.
6-7%
steam turbine heat rate reduction
The Power of Yes in action
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"One thing that’s enormously valuable about GE, in a major project like this, when you run into challenges, you have this deep bench in engineering and experts that you can reach out to, and they can solve the problem."
Tom Roberts
Plant Manager, Ebensburg power plant
Helping restore productivity to a thriving Canadian industrial
A Canadian pulp and paper mill was losing revenue due to a failing waste recovery boiler smelt spout, so fast action was needed. Multiple failures of the mill’s boiler smelt spout were resulting in a drop in productivity of $14M CAD. A new smelt spout would help restore the mill to its previous productivity and keep its business running smoothly. GE installed a new unit quickly—in less than six weeks—and the new smelt spout is now running in a more stable environment, which has helped add 5-7 MW to the mill’s power output.
6
weeks to install
5-7 MW
additional output
Modernizing steam turbines at a steel plant
POSCO is one of the world’s leading steel producers. To keep pace with regional demand, POSCO’s nearly 50-year-old steel plant steam turbines needed modernizing. GE Steam Power is in charge of the retrofit of four steam turbines at POSCO Pohang Works steel manufacturing plant in Pohang, South Korea—nearly doubling the turbines’ ability to generate steam power for steel production.
The agreement will also employ hardware and software technology solutions to safeguard against unforeseen occurrences—like unplanned downtown due to a malfunction, which could impact productivity. GE is focused on environmentally safe solutions that will cross GE and other OEM fleet infrastructures, resulting in low production cost, improved reliability, and expanded capability.
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“The project will help our facility to increase the supply of process steam to 70 tons per hour, up from the current 40 tons per hour. The performance gains from these upgrades are significant.”
Kwan-Soo Song
Group leader of the head office of finance and investment division of POSCO
Modernizing boilers for a booming pulp & paper business
In the small Canadian town of La Tuque, pulp & paper production is a big deal. Located in the Quebec province, the community’s economy centers on several manufacturing facilities, including the La Tuque pulp & paper mill, where tons of high-demand packaging goods are produced for industries including food and beverage and beauty & personal care.
In operation since 1907, the pulp & paper mill was facing aging industrial boiler components that needed modernization services to keep up with its 24/7, 350-days a year production schedule. With downtime only possible a few days a year, La Tuque tapped GE Steam Power to install new economizer boiler hardware that could extend the plant’s operating life as much as 40 years.
The GE team was able to complete the industrial boiler project ahead of schedule due to meticulous, early project planning and the team’s familiarity with the plant—GE started working with the La Tuque mill more than 50 years ago with the installation of boilers and air pollution control equipment.
The modernization effort is helping La Tuque maintain the quality standards of its operation recommended by the Technical Association of the Pulp and Paper Industry (TAPPI). Ever since the industrial boiler service took place, the new equipment’s performance has been “outstanding.”
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