At GE, our knowledge sharing program was re-created as an enterprise-wide KM Strategy and began implementation in early 2016. In just over two years, we have designed and launched 160+ global communities for our engineering staff and others across GE businesses (130K members). Our focus is on tacit knowledge exchange for GE’s engineering workforce. Within a year, we expect to grow to about 200 communities that engage about 175,000 employees in both our primary and supporting roles to our 45K+ engineers. This is the foundation of our KM approach – working within and across businesses to connect employees and drive business value.
Daniel Ranta is accountable for GE-wide vision and strategy for Knowledge Sharing (KS) implementation that builds on work being done in other businesses across GE with a focus on connecting people, both internal and external, to leverage our collective GE expertise. He has 25+ years of experience in KM strategy, collaboration, content management, portal design, social networking, and measuring business results. He says, “we pride ourselves on listening to our customers and being agile and fast with our continuous improvement efforts.”