Benefits of the Prime Assistance Agreement

complete-coverage

Complete Coverage

For both planned and unplanned outages, emergency repair, and all regular maintenance.

priority-service

Priority Service

With one point of contact, customized support, emergency fast response, and a response time commitment.

cost-predicatable

Cost Predictability

Negotiated and preferred rates. Because nobody likes surprises.

total-flexibility

Total Flexibility

Select just the services you need up front with a small minimum volume agreement.

100-years

Expert Services

With over a century of expert knowledge, our highly-trained engineers service both GE equipment and all other OEMs, helping you optimize your staff knowledge and resources.

All the services that you need - No More, No Less

Together, we’ll build the program that’s right for you with our wide range of service offerings.

GE’s expert service options includes:

ge-expert

 

  • Technical support
  • Emergency services
  • Maintenance and repair
  • Diagnosis programs
  • Parts
  • Digital asset management

Service and maintenance for all plant equipment and systems

ge-service
  • Turbine and governor  
  • Generator and excitation 
  • Control system and balance of plant   
  • Hydro-mechanical and lifting equipment 
  • Expertise on GE and other OEM equipment

Covering all issues and priorities with expert solutions

ge-issues

 

  • Vibration and noise
  • Leakage
  • Machine and operator safety
  • System cleanliness
  • Water cavitation, erosion, and corrosion
  • Performance and reliability
  • Fatigue and cracks

Want more information?