Partnering on your outage strategy
We can service any equipment you have, and no one knows your plant better than you—so let’s work together to successfully execute your next planned outage.
Your next outage could be your most important one. That’s why it’s critical to get it right the first time, and that requires planning far in advance. GE’s power plant outage services team has broad experience handling both planned and unplanned outages, and we’re ready to work with you to make sure you have everything planned and ordered for your next outage.
Major outages (HGP+) executed in 2021, a 13% increase YOY
Quality escapes declined by 30% despite increase in outages executed
Improved collaborative approach to on-time delivery.
Up to 30%
Reduction in outage cycle time
Improved field service reports
Bringing the digital world to your outage
Our new digital outage platform was developed along with experts from the field to improve the field execution experience for our customers. This new platform includes a weatherproof, touchscreen-based, digitized system that replaces a more antiquated, paper-based approach—which not only reduces the risk of mistakes or rework, it also speeds up the outage process for customers, helping them get back in business more quickly.
The digital platform is currently available on 9F/6F/7E/9E gas turbines, as well as generators and D11 steam turbines.
Reduced wing-to-wing time from 23.3 hours to 15.4 hours
Partnering with repair centers and manufacturing facilities, we have greatly improved packaging and material presentation for our teams in the field, leading to a safer, more efficient experience for our teams—and ultimately, our customers.
Keeping core teams of experts together from job to job
Our teams across the globe share a passion for fieldwork, modern technology, continuous improvement and customer satisfaction. Building upon our 120+ years of legacy, core teams of experts are working and travelling together from job to job, continuously learning and making contributions that extend far beyond an outage, in order to create a repeatable superior customer experience.
New innovations in tooling
Rack small assets like hand tools and carts. Time and location data are recorded in one ONE-KEY app when tag is scanned
Track the location of frequently used assets, like power tools and gang boxes, for real-time insights. Built-in speaker helps identify equipment within 50 feet.
We have applied internal and external innovation to our existing toolset to help ensure that our GE team members can perform their job more efficiently and safely, with better quality and productivity.
Creating a better process flow
Outage sequencing is a core component in reducing cycle time. Taking learnings from best-in-class outages, we have changed the sequencing of many outage tasks to improve the outage “flow” from beginning to end. In the process of re-sequencing, we identified challenges with certain tasks and introduced new tooling and processes to further shorten the outage duration and reduce man hours. The result? Our outage sequencing is now standardized to make it repeatable globally, vastly reducing variation in execution approaches.
Get all the consumable parts you need
When it comes to your consumable parts, you need to plan ahead, but you don’t always know how many parts you will need in advance. GE Gas Power has a solution that puts everything you need at your fingertips: The outage express kit. Available for HGP or MI outages on any 7FA configuration, the express kit contains every consumable part you could need for your outage—over 300 parts in total. All you have to do is order the kit, use what you need, and that’s it! Once the kit is returned, GE will inventory what was used and bill accordingly. Make sure to order your outage express kit as soon as possible before your outage, as the number of kits available is limited!
With the outage express kit, you will benefit from:
Explore our interactive timeline to review important deadlines in the outage planning process. Your goals are our goals, so no matter what state of planning you’re in, or what you’re hoping to achieve with your specific outage, we’re ready to serve as your outage partner.
Your unit is due for an outage in the coming years. You’re starting to plan your plant outage and procedures, what work needs to be done and what you’d like to accomplish. For customers not under services contracts, you’re thinking through who will support your outage and where you need to go for parts and repairs. It’s not time quite yet to get all the details squared away, but you definitely want to get ahead of the game.
Your GE representative can serve as your outage concierge from Day 1, helping you think about the best way to scope your plant shutdown and how to get the most out of this important chapter in your power asset’s life. GE offers holistic support of your outage with services, parts, repairs, upgrades and overall outage planning to ensure everything runs smoothly from start to finish.
As the OEM we are continuously improving our methods and resources for the future of planned outages. Explore some of the advancements in robotics, automation, software, and smart tooling solutions being developed today at GE’s Gas Turbine Outage Simulator lab in Greenville, South Carolina. Check out our technologies that we’ll be deploying just in time for your next plant outage.
By engaging early with GE as your outage planner, you’ll have access to:
You may be considering upgrading your units to improve performance or maintenance intervals. What are your options and how will they impact your plant? GE can assist you with planning upgrades right alongside your outage management to help you get the most out of your equipment. Want to get live updates and follow along while your power plant outage is being performed? With the GE Power Customer Portal, you can.
Is your gas or steam turbine reaching its full potential? Is it optimized for the market it’s in today? Timing upgrade opportunities with your next planned outage provides a great opportunity to return your unit to full service and make sure it’s working better for you than ever before. If you operate a combined-cycle plant, have you also thought about the balance of plant… generator, HRSG, and steam turbine?
In addition to plant turnaround management, discover our range of upgrade opportunities—from control systems to performance enhancements to GE’s OpFlex solutions for your gas turbine, generator, steam turbine, and HRSG, which help tackle a variety of operating issues for increased reliability and flexibility. We also have controls specialists that can work with you to identify modifications or upgrades that may be required.
Contact your GE account manager to kick off a discovery session to explore opportunities to improve your O&M cost or market competitiveness. We can help you get more information tailored to you and your needs, and we’ll work right alongside you to get you the outcomes you need.
Explore our available gas turbine upgrades.
At this point you’re probably wondering if you have everything you need for your power plant outage. This includes capital parts (either new or refurbished), which should be ordered at least 12+ months in advance of your scheduled outage. You need an inventory of your capital parts, and we can help.
Meeting early with your outage provider and conducting a full inventory walk down to fully prepare your existing inventory is a great way to make the most of your existing resources. And for what you don’t have in stock, GE can help fill in the gaps with a continuously replenished inventory of over 10,000 individual parts, and a reliable supply chain.
With certain components, particularly steam, HRSG, and legacy B- and E-class parts, the earlier you get started, the better. Ready to schedule an outage planning meeting with us? Contact your GE Parts Sales Manager and Account Manager to discuss your parts inventory and needs.
Explore our available gas turbine parts.
Explore our available power parts store.
Explore our available steam turbine parts.
What repairs will be required during your outage? No matter what might be needed, GE has a global footprint of cost-effective, best-in-class repair solutions. And we have a new approach to outage parts repairs—driven in large part by feedback from customers like you—to improve how we customize and implement your specific repairs.
We can offer repair capabilities directly at your site or ship them to one of our high-tech repair technology centers. We’ve streamlined our repairs solutions to eliminate steps, costs, and above all, time. With GE, you’ll always have the most advanced repair capabilities at your fingertips, and we’re continually developing innovative solutions.
With your plant outage coming up, it’s time to bring everything together and focus on the details. You need consumable parts support, and we have a team of experts that can help you make sure all your consumable parts are accounted for.
Consumable parts are usually last on the list, but can also be one of the trickiest components of any power plant shutdown. Our team recommends performing these steps before your outage:
…or you can have GE do it for you. Our specialists use their field engineering expertise combined with your unit’s unique history to generate a customized parts list, making sure your part numbers are up to date, and prioritizing your needs--especially if you have a limited budget. With your outage nearing, you’ve got enough to think about.
You've made it to the home stretch before your planned outage. What now? It’s time to make sure you've got everything you need for the outage. Not only can our outage specialists make sure you're ready to go, we offer a range of services that can be performed during your outage—just ask!
It's almost time for your outage—are you ready? You've finalized your site mobilization, established shifts, determined the schedule, roles and prep. Do you have your parts? If you forgot something, we have a huge refurbished party inventory, with ATS, and SMI parts are also available. Your GE account manager can help you ensure that you've got everything you need and ready to go, and you can always log into My Dashboard to track part delivery and services during your outage.
It’s an unfortunate fact of life—not every outage can be planned. Luckily, if you forgot to order a part, had an issue pop up during an outage, or are facing a forced outage or plant shutdown, we’re here to help. Not only can we support last-minute outage requests, we can help you with additional parts from our refurbished part pool. Our field technicians are backed by a global network of technical, repair, and analytics experts that can respond quickly to unplanned events. Contact GE Power today for more information on plant outage management and planning.
We’ve reached the halfway point of 2022. Now as we look forward, it’s time to start planning for your future outages and come together to discuss our season highlights, new innovative technologies, and most importantly—the lessons we’ve learned and how they can be applied to your future outages.
Outage events are one of our closest partnerships with our customers. Learn more about how we’re working to improve our outage strategy and strengthen our partnership with our customers.
In this follow-up to last year’s webinar, we focus on recent outage highlights and challenges, the importance of safety, and examples of our customer experience.
We are constantly working on improving our performance, and with our new Live Outage tool, we’ve developed a system that modernizes, accelerates, and provides meaningful value for your outage experience. Learn more and watch the tool in action.
If you work at a power plant, the lock out tag out (LOTO) process is critical when it comes to planning, coordination, safety, and outage efficiency. Learn about GE's evolving approach to outage LOTO planning and execution and discover the importance of LOTO phasing.
outage planning for timeliness, accuracy and issue avoidance
4.5/5 CX rating in 2020
delivering customer needs on time with high quality
"Compliance with deadlines and technical quality are essential factors in planned outages. Because GE mobilized with such speed and agility, we managed to recover before the outage deadline. Whether it is the planning of parts or timelines, Eneva and GE learn lessons every time we work together."
When you can see your data all in one place, speed and productivity follow. The GE Power Customer Portal lets you access information about your assets in a centralized platform that provides:
We’ve added some new features to the Customer Portal to help improve your online experience and provide help when needed, including:
Registration is simple. Just enter the equipment serial numbers you’d like access for, and we’ll verify your registration within 24 hours.