Controls technology and human-machine interface (HMI) services

Our site project managers act as a single point of contact for every aspect of a control upgrade outage, helping to ensure that your outage proceeds as planned. This helps manage craft labor, technical advisors, field engineers, training, scheduling, and documentation through unit startup.

Benefits include:

• Dedicated site project manager
  
• Electrical labor supervision
  
• Site personnel qualification
  
• Project site coordination
  
• Schedule management
  
• Documentation package
  

Our certified field engineers deploy for design, testing, functional checks, and communications with third party devices that monitor these site components through the control room:

• Balance of plant on digital control system (DCS)
  
• Gas turbines, steam turbines, compressors, and hydro
  
• Generator protection and excitation systems
  
• Turbine static starters
  

Without the support of trained professionals, installation and startup of a new control and software project can be challenging. Our Field Services will work with you through the entire process to achieve safe, high-quality installation, commissioning, acceptance testing, and start-up of your critical assets.

Our HMIs offer a window into your operations, with operators and maintenance technicians ready to maintain and improve your plant assets’ productivity, helping you boost efficiency, control system productivity, and unit performance.

We offer a variety of HMI hardware options to meet your specific needs, such as conventional commercial towers, rack-mounted servers (2u), industrial servers (4u), and HMIs directly mounted onto the control systems’ panel.

Benefits include:

• Upgrade to the newer Windows® Operating System (OS) to reduce costs associated with maintaining older, unsupported operating systems
  
• Improved security posture by enabling a patch validation program subscription service
  

Our packaged modification kits (modkits) upgrade your system with the latest controller cards, addressing concerns related to compliance or obsolescence to accommodate the ever-changing technology of control systems.

Benefits include:

• Gateway to more capabilities—the latest cards are compatible with options such as Dry Low NOx (DLN)
  
• Better performing cards—increased processor speed and random access memory (RAM)
  
• Spares are widely available for the newest cards that produce shorter outages
  

All upgrade projects carry our edge-to-edge warranty period.

Benefits include:

• Unit hand-off to customer initiates contract process
  
• 12-month warranty for all products, parts, and services
  
• 90-day software warranty
  
• 24x7 phone support included during warranty period
  

We can bundle your future upgrades and services into a single package with a predictable and level payment structure. These plans are fully customized and can be tailored to your specific capital vs. operational expenditure targets. Our comprehensive package helps ensure that your current system is properly supported until an upgrade is convenient for you.

Benefits include:

• Payments annually structured to align to your budget cycle 
• Current controls assessment 
• Engineered control system upgrade 
• Dedicated site project manager 
• Removal of obsolete products 
• Installation and commissioning