By offloading ongoing efforts like maintenance, patching, and hardening, we can help your staff free up time to focus on other responsibilities and priorities.
By doing proactive, preventative maintenance, your organization can avoid issues and prolong the usage of your existing HMIs.
By more consistently and comprehensively employing patches, our services can help your organization mitigate exposure to cyberattacks.
Your GE HMIs are critical to your organization; they support essential plant operations around the clock and throughout the year, so keeping them operational and secure is top priority. However, only individuals with expertise in both plant operations and cybersecurity can effectively manage these efforts. This unique combination of expertise can be in short supply internally, and it can be difficult to find within the broader service provider marketplace.
GE Gas Power offers a range of services to help support your GE HMI implementations and investments. Our team of experts can deliver services on a one-time or recurring basis, and we can customize our offerings to meet your organization’s specific objectives and OT environments.
Routine maintenance on your HMI hardware is a wise investment. It can help prevent issues and extend the usability of your systems. However, with lean internal teams, it can be difficult to find staff that have the time and expertise needed to perform this maintenance, and to ensure they carry out this work on an ongoing, consistent basis.
On a one-time or recurring basis, we can provide the comprehensive maintenance your HMIs need.
As part of our services, we handle a range of efforts:
Cyberattacks are a constant threat for today’s power generators, so it’s critical to address any vulnerabilities that can be exploited. This includes installing security patches. For many power generators, it is a struggle for staff to keep pace with day-to-day demands, leaving precious little time to handle these critical, yet time-consuming patching efforts, meaning the backlog of open vulnerabilities continues to grow.
GE’s Gas Power team can deliver complete, end-to-end patching services:
At the conclusion of the installation, we will provide your staff with documentation that specifies which changes were made to the HMI, and we can provide any necessary training to help staff continue to safely operate systems after the engagement.
For any number of reasons, HMIs may be unnecessarily exposed to unauthorized access. Misconfigurations, unapproved credentials and access methods, and even the age of a system can play a role in an HMI being vulnerable. However, within many organizations, it is challenging to address these vulnerabilities. Constantly juggling competing priorities and demands, internal staff struggle to find the time needed to do proactive diagnosis and remediation. As a result, vulnerabilities are often left unaddressed.
GE’s experts can do a comprehensive examination of your HMIs and carry out a thorough hardening to strengthen system security. Our system hardening approaches are based on the Security Technical Implementation Guide (STIG) and GE Gas Power standards. Our team can provide comprehensive hardening services and approaches, offering coverage of the following areas: