Troubleshoot Known Remote Desktop Session Host Problems

The following table lists some specific troubleshooting information for known Remote Desktop Session Host problems.

Problem	Solution
Registry locks, behaves like "Duplicate Node Names" on the network.	You have started multiple sessions at the same time or multiple users have logged on using the same account. Multiple users cannot log on using the same account. Start one session at a time. If the same user is logged on multiple times, consider using the End Session setting. The End Session setting logs off the user upon disconnect. To use this setting, select the End Session check box located under Override User Settings in the RDP Properties of the Internet Information Services (IIS) Manager Configuration Console.
The text insertion cursor in a Workflow Text object does not appear.	The cursor blink rate in the control panel is set to the lowest setting for Remote Desktop Session Host. Set the blink rate to 1 above the slowest setting.

Problem

Solution

Registry locks, behaves like "Duplicate Node Names" on the network.

You have started multiple sessions at the same time or multiple users have logged on using the same account.

Multiple users cannot log on using the same account. Start one session at a time.

If the same user is logged on multiple times, consider using the End Session setting. The End Session setting logs off the user upon disconnect. To use this setting, select the End Session check box located under Override User Settings in the RDP Properties of the Internet Information Services (IIS) Manager Configuration Console.

The text insertion cursor in a Workflow Text object does not appear.

The cursor blink rate in the control panel is set to the lowest setting for Remote Desktop Session Host. Set the blink rate to 1 above the slowest setting.