Using Predix Logging

Data Persistence and Back for Predix Logging

Learn how to manage your data and perform backups for Predix Logging service.

How Data is Persisted for Single-Node Configurations in Predix Logging

  • Elastic Search indices are written to local storage.
  • If a single-node plan is rebooted, or the machine needs to be re-provisioned, data will be recovered from the disk.
Important: The Predix Logging service supports a maximum of 5000 Elastic Search indices.

How Data is Persisted for Highly Aailable Configurations

  • Elastic Search indices are sharded, replicated and stored both locally and on a second node in the cluster.
  • If a data volume becomes corrupted, contact Predix support to initiate a restore from backup.
Important: The Predix Logging service supports a maximum of 5000 Elastic Search indices.

What is Backed Up in Predix Logging

A snapshot of the data volume occurs every hour and will be retained for 24 hours.

There is no self-service interface for downloading or restoring backups. You must contact Predix Support to initiate a restore from a recent backup.

Important: By default, the Predix Logging service retains the log data for seven days.

Migrating from an Existing Service or Plan to a New Service or Plan

Questions about migrating to a new service or plan. Find the answers here.

How do I change plans from one to another?
  • Create a new instance with the desired plan type.
  • Unbind the old service instance from your application.
  • Bind the new service instance to your applications, and restage the app.
Is there a way I can migrate my data to a new service instance?
Not at this time.

Troubleshooting Predix Logging

Find answers to common questions for creating the Predix Logging service instance.

Service Instance - Create Service is in progress for a long time.
The service instance creation takes about 3 to 9 minutes. If it takes over 20 minutes and if the status is still in-progress, create a new service instance.
Service Instance - Create failed.
Create a new service instance.