An Example of Preserving Failure Event Data

After you have ordered the RCA Analysis, you can begin preserving failure event data, which consists of creating RCA Preserve Item records that contain a data-collection task that should be completed by the team member to whom the record is assigned. Each task can be categorized according to the 5 P's (i.e., Parts, Paper, People, Position, Paradigms), which indicates the type of data that should be collected.

To preserve failure event data for our example:

On the Preserve Failure Data page, create RCA Preserve Item records and assign them to the team members who will complete the task specified in the record. For this example, you should create RCA Preserve Item records that contain the information as it appears in each of the following tables.

RCA Preserve Item 1
Field	Value(s)
Assign To	Pete Handy
Data Category	Parts
Data to Collect	The pieces of the cooling water pump that could have caused the pump to overheat.
Collection Strategy	Document (pictures and observations) the condition of the components of the pump.
Date Due	1/8/2012
Send Alert on Due Date?	True
Days Before Due Date to Be Notified	1
Frequency of Alert After Due Date	Daily
Alert Email Body	This is a reminder to gather and document the pieces of the pump that could have caused the pump to overheat and report back to the team.
Completed?	No
Date Completed

RCA Preserve Item 2
Field	Value(s)
Assign To	Suzie Jones
Data Category	Paper
Data to Collect	Standard operating procedures and frequent failure information
Collection Strategy	Research
Date Due	1/9/2012
Send Alert on Due Date?	True
Days Before Due Date to Be Notified	1
Frequency of Alert After Due Date	Daily
Alert Email Body	This is a reminder to gather the standard operating procedures and frequent failure information and report back to the team.
Completed?	No
Date Completed

RCA Preserve Item 3
Field	Value(s)
Assign To	Bob Speck
Data Category	People
Data to Collect	Operating procedures used by those who maintain the pump.
Collection Strategy	Interview the floor operators who are assigned to the pump.
Date Due	1/10/2012
Send Alert on Due Date?	True
Days Before Due Date to Be Notified	1
Frequency of Alert After Due Date	Daily
Alert Email Body	This is a reminder to interview operators assigned to the pump and document their operating procedures and report back to the team.
Completed?	No
Date Completed

RCA Preserve Item 4
Field	Value(s)
Assign To	Bob Speck
Data Category	Position
Data to Collect	Environment surrounding the pump.
Collection Strategy	Tools, pictures, diagrams
Date Due	1/10/2012
Send Alert on Due Date?	True
Days Before Due Date to Be Notified	1
Frequency of Alert After Due Date	Daily
Alert Email Body	This is a reminder to investigate the environment where the pump exists and report back to the team.
Completed?	No
Date Completed

RCA Preserve Item 5
Field	Value(s)
Assign To	Jane Doe (Principal Analyst)
Data Category	Paradigms
Data to Collect	Common assumptions made when a pump fails.
Collection Strategy	Research and interview.
Date Due	1/10/2012
Send Alert on Due Date?	False
Completed?	No
Date Completed

After each team member has collected the data that is specified in the RCA Preserve Item record, they should record their findings for the rest of the team through artifacts, including Reference Document records and hard copies of documents. After all the RCA Preserve Item records have been completed, the team can begin to analyze the data.