Checking NIC MAC Address Settings

Although licenses leased and activated by your Local License Server are still valid, a change in the NIC MAC address (Server ID) prevents subsequent cloud-based activities, such as activating, returning, and refreshing licenses. You can check to see if the NIC MAC address has changed, and, if required, reset this address.

  1. Select Check Now to see if the NIC MAC Address has changed since your last check.
    If the address has changed, a message appears outlined in red showing the previous and current NIC MAC addresses, and the steps you must complete. If the address has not changed, a message appears outlined in green.
  2. Select Reset Value to clear the original cached NIC MAC address value, and then reset it to the current NIC MAC address of the Local License Server.
    A message appears indicating if the NIC MAC address reset was successful.