What is the Industrial Internet’s biggest impact on healthcare?
The primary benefit is in the improvement of efficiency and clinical workflow, however, there are many ancillary benefits that come along with it. By implementing intelligent devices and medical equipment, a care giver can focus on delivering better patient care. The distractions accompanying multiple device logins, adjusting the user settings and even finding the equipment and medical staff necessary to administer care, are virtually eliminated. This helps reduce risk, eliminate errors and provides a much better patient experience overall. The ROI for implementing 'smart' equipment is quickly realized, as the improvements in workflow will lead to greater volumes of surgeries and expedited critical care.
What inefficiencies exist in healthcare that the Industrial Internet could address?
Logistics of equipment, staff and patients are becoming more of a challenge as healthcare becomes available to more and more patients. Entering a surgery, for example, without the proper medical staff, surgical equipment and sometimes even the patient, can cost the hospitals tens of thousands of dollars per day, and millions per year. And even then, while the equipment and personnel may be available, you must ensure that everything is prepared and ready to go! The Industrial Internet addresses both of these issues head-on by assisting with Location Based Services, and then administering the proper user profiles in a nearly seamless and efficient manner.
What do you think will be the biggest obstacle to ensuring the Industrial Internet reaches its potential in the healthcare industry?
Training and Education will be the greatest challenge. Even positive changes require a learning curve when it comes to user adoption. In healthcare, the learning curve is even longer. Also, the proliferation of medical devices and tablets on a hospital’s network has created an even more challenging environment. The Industrial Internet helps alleviate some of these challenges by enabling the devices to adapt to the individual users profile, as opposed to the other way around. It is critical that when implementing new technologies, the integration of the equipment is accompanied by extensive training and user support.
Charlie Franco is the director of Red River’s healthcare division. Franco, with nearly two decades of healthcare leadership experience, leads the company’s deployment of IT services, support and consulting services to the government and private sector healthcare markets.