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GE Digital

Remote Operations for Industrials

Help ensure worker safety and operations continuity with secure remote/mobile operator controls

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Oil and Gas pipelines | Software for petrochemical industry | GE Digital

What is Remote Operations?

Remote/mobile operator access to essential on-site HMI monitoring and control functions | GE Digital

Secure and compliant remote/mobile operator controls

Remote Operations is a packaged software and appliance solution that provides remote/mobile operator access to essential on-site HMI monitoring and control functions. A unique secure network system, hard-token credentials and granular access controls ensure that remote, mobile and on-site operators can work independently or together in a secure and NERC-CIP compliant environment.

"A solution like GE Digital’s Remote Operations enables industrial organizations to adopt remote staffing, flexible resourcing, centralized monitoring, and autonomous operations. Beyond security and compliance requirements, customers need to have granular access, permissioning, and safety controls that allow location-independent work without undue risk.”

 

Kevin Prouty, IDC, Group VP, Energy & Manufacturing Insights

Why customers choose Remote Operations

Industrials around the globe are adopting Remote Operations. Below are typical use cases from our customers.

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Worker location flexibility

On-site mobility and remote expert location flexibility.

Lights-out facilities operation

Remote control over un-manned distant facilities.

Mobile worker efficiency

Flexibility and productivity for field and in-plant mobile staff.

Distributed equipment monitoring

Centralized remote monitoring and control of distant and dispersed equipment.

Contingency response

Remote monitoring and controls over refinery/plant equipment.

Centralized facility management

Monitoring and control center to augment on-site staff across plants.

See Remote Operations in Action

Remote Operations is a packaged software and appliance solution that provides remote/mobile operator access to essential on-site HMI monitoring and control functions…

  • Engineer using GE Digital industrial software

    5 Minute Overview

    5 Minute Overview

    Watch this short overview of Remote Operations functionality, security and safety controls.

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  • Digital worker in Oil & Gas using GE Digital software for remote operations

    Troubleshoot & Fix

    Troubleshoot & Fix

    Allow an offsite expert to securely remote in, rectify an equipment failure and avoid a trip to the control room.

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  • GE Digital software assist oil& gas engineers securely manage refinery operations

    Onsite Mobility & Collaboration

    Onsite Mobility & Collaboration

    Let an onsite technician diagnose a problem and take direct control to correct an issue and verify success.

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  • Engineers in the field using remote operations software from GE Digital

    Digital Inspections

    Digital Inspections

    Automate the offline data collection process and translate images to time series.

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  • Engineer in control room using GE Digital industrial software and predictive analytics

    Remote Expert Interplant

    Remote Expert Interplant

    Enable a control room operator to request help and directly work with an operator from a different plant.

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  • Engineer in control room using GE Digital industrial software with predictive analytics

    Multi-Plant Command Center

    Multi-Plant Command Center

    See how a fleet operations staffer can monitor operations across several plants concurrently.

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Customer Testimonials

AES has invested heavily in all things digitization as the foundation of our strategic plans. GE Remote Operations is an important technology pillar, enabling contingency operations, digital worker capabilities, and our continuing drive towards toward intelligent and efficient operations at every level.

A key objective of adding Remote Operations capability to the power plant is to empower our workforce and improve safety – not only with remote location flexibility, but also within the plant. Onsite operators and maintenance staff can use Remote Operations mobility features to work together efficiently, enhancing overall personnel safety at the plant, while ensuring continuity of remote visualization, command, and control of the power generation assets at the site.

Drive Results with Remote Operations

Engineer monitoring operations at power plant | GE Digital software

Continuity

During this time of uncertainty, Industrials are re-evaluating emergency preparedness, employee health measures and the need to operate reliably with reduced on-site staff.

 

GE Digital is now offering Remote Operations – a remotely deployable, turnkey solution to rapidly enact critical procedural changes to help protect both your operations and your employees’ safety.

 

Understand the key considerations for evaluating remote operations solutions.

Digital worker using GE Digital software on tablet | Industrial software

Operators anywhere

Remote and mobile operators have secure and managed access to equivalent on-site HMI visualizations and essential operational controls regardless of HMI solutions in production. Managed security and operational validation safeguards ensure that remote, mobile and on-site staff can work independently or together in a secure and compliant environment.

GE Digital industrial software provides secure remote operations

Secure

Remote and mobile operators have secure and managed access to equivalent on-site HMI visualizations and essential operational controls regardless of HMI solutions in production. Managed security and operational validation safeguards ensure that remote, mobile and on-site staff can work independently or together in a secure and compliant environment.

Oil & Gas Maintenance workers | Software for O&G | GE Digital

Rapid deployment

Remote Operations Response is a special packaged offer that immediately enables basic remote/mobile monitoring and assistance for plant operations. Compatible with virtually any system and equipment, Remote Operations Response can be remotely installed in a single day and without unit shutdown.

GE Digital predictive analytics software assists oil & gas industrials

Why GE Digital

GE Digital has been providing proven HMI/SCADA and secure network connectivity solutions for years. Now we have packaged these technologies into a dedicated turnkey solution that can be remotely installed and in production in as little as a single working day. Advanced functions are available in separate but compatible upgrade packages.

Ensuring continuity in times of uncertainty

Ensure operational reliability

Leverage worker location flexibility to handle all circumstances

Guard personnel health & safety

Enable non-critical on-site staff to work remotely

Cope with reduced staff

Use centralized remote expertise to augment essential local staffing

Remain secure & compliant

A non-disruptive highly secure and NERC-CIP complaint overlay

Act with urgency

Rapid response package with options for advanced functions

Let GE Digital show you how to set up remote operations for your industrial sites

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