Mobile service delivery solutions give workers the information they need, when they need it, remotely or on-site.
Workers in the power industry are expected to maximize reliability, productivity, safety and compliance while monitoring and optimizing operating expenses—all while managing the challenges of complex assets, remote locations, aging infrastructure, generational workforce turnover, and the growth of new generation technologies.
Never has the need and opportunity been greater to empower workers with the digital technologies to deliver flawless and cost effective service.
GE’s Digital Worker solutions augment the abilities of workers of every skill level. Mobile service delivery solutions, paired with predictive analytics, give workers the information they need, when they need it, whether remotely or on-site, and enable greater collaboration with other workers to accelerate knowledge sharing.
Remote Operations Mobile Operator
Enables plant operators to leave the control room and maintain full plant control via a mobile device.
Remote Operations Command Center
Allows full plant control from either another power plant or a fixed location, such as a customer headquarters or trading desk.
Diagnose equipment issues in real time and execute maintenance procedures using visual pattern recognition via infrared (IR) cameras.
Asset Service Management
Bringing service delivery to utility workforce management
Asset Service Management optimizes the execution of operations and maintenance by enabling site technicians to increase productivity, manage contractors, and increase asset uptime while reducing safety, compliance incidents, and O&M cost.