GE Additive

Customer Support

GE Additive has a dedicated team of qualified and highly skilled remote, field, and technical service engineers that enable the performance of the machines throughout their lifecycle. Our service agreements, depending on tier purchased, can include: expedited spare parts, committed response times, 24/7 phone / mail support, preventative maintenance, software updates and more. 

Concept Laser DMLM Technology
 

 EMEA


 Email: additive.supportEMEA@ge.com
 Phone: +49 (0) 9571 1679 444

 Concept Laser GmbH
 An der Zeil 8
 96215 Lichtenfels

 Parts Ordering
 CL.OrdersEMEA@ge.com
 

 Americas


 Email: additive.supportAMER@ge.com
 Phone: +1 844 202 3865

 Concept Laser Inc.
 1000 Texan Trail, Ste 150
 Grapevine, TX 760551

 Parts Ordering
 CL.Orders@ge.com
 + 1 724 227 4623

 China


 Email: additive.supportCHINA@ge.com
 Phone: +86 21 38778450

 1 Hua Tuo Road 
 Zhangjiang Hi-Tech Park
 Shanghai, 201203, China

 Parts Ordering
 additive.ordersCHINA@ge.com
 +86 21 38773748

 APAC


 Email: additive.supportAPAC@ge.com
 Phone: +65 6326 2032 
 Availability: 8:30 am - 5:30pm SGT






 


 

Arcam EBM Technology
 

 United Kingdom

  
 Email: additive.support@ge.com

 Parts Ordering
 ArcamUK.Orders@ge.com

 Americas

 
 Email:
 additive.support@ge.com 
 
 Parts Ordering
 
Spares.Americas@ge.com

 Italy

 
 Email:
 additive.support@ge.com

 Parts Ordering
 
ArcamItaly.Orders@ge.com

 General

 
 Email:
 additive.support@ge.com

 Parts Ordering
 
Arcam.EBMorders@ge.com

 China

 
 Email:
 additive.support@ge.com

 Parts Ordering
 
GEAdditiveOrders.China@ge.com