Customer Experience Center

Munich, Germany

Our Customer Experience Centers are designed to help customers accelerate the adoption of additive manufacturing across all stages of their additive journey; from product design, to prototyping and through to production - supporting them along the way.

Opened in December 2017 to support customers in Europe, the Customer Experience Center in Garching (15km north of Munich) includes an operations floor, training rooms and collaboration spaces. Customers can get hands-on learning of additive machines and see what value they bring. The training rooms provide an excellent environment to learn about the machines, materials, additive design and operations. Specially designed spaces at the center also allow customers to collaborate with the GE team on product design, materials selection, process optimization, and look at the complete product development process. Customers can also request product prototypes and schedule low-rate production of their additive parts. The team will even guide you through what it takes to set up your own additive facility.


There are a number of different ways that customers can use the Customer Experience Center in Munich.

GE Additive's Customer Experience Center in Munich

GE Additive's new Customer Experience Center in Munich is a 2,700 square meter center, co-located with GE’s European Technology Center. The center will allow current and potential customers to experience every aspect of the additive manufacturing process from design to prototyping to operations. 

Additive equipment

In addition to the additive machines listed below, a variety of additive manufacturing equipment is also at the facility to support post-processing, including powder removal and sieving, wire EDM machines, stress relief furnaces and some inspection tools such as microscopes and a GOM scanner.

Electron Beam Melting (EBM) machines

  • Two Arcam Q10plus machine
  • Two Arcam Q20plus machines
  • One Arcam A2X machine


Direct Metal Laser Melting (DMLM) machines

  • One Concept Laser Mlab cusing machine
  • Three Concept Laser M2 cusing machines
  • One Concept Laser X LINE 2000R machine


Schedule your time at the GE Additive Customer Experience Center in Munich.