Our Values

• Establish a set of work ethics and practices.
• Help us set goals for ourselves and for our GE businesses.
• Describe how we believe that employees should act.
• Describe to our customers the performance standards that will enable us to deliver the best products and services in the world.
• Guide us in our day-to-day decision-making.
• Help us build an environment that fosters honesty, trust, teamwork and open communication.

1. VISION

Creates and communicates a clear, simple, customer-focused vision. Provides a clear, compelling sense of direction for the team or organization. Establishes priorities, setting goals and measurements consistent with the vision. Inspires others to commit to business goals with a positive, upbeat perspective.

2. PASSION/COMMITMENT

Sets and meets aggressive commitments for self and others. Willing to stretch. Accepts responsibility for success and failure. Continually defines and pursues opportunities that contribute to customer, business, team and self improvement.

3. ENERGY/SPEED

Is action-oriented. Pursues everything with energy, drive and the desire to reach closure. Seizes opportunities when they arise. Responds to customer, supplier, management and employee needs. Makes timely decisions even when under tight deadlines and pressure and when information is scarce.

4. GLOBAL MINDSET/DIVERSITY

Demonstrates global awareness and sensitivity and is comfortable building diverse and global teams. Acts in the best interests of the total global business. Treats everyone with dignity, trust and respect. Proactively initiates and supports efforts to increase globalization and work force diversity.

5. CHANGE

Proactively initiates change instead of reacting to external pressures for change. Willing to experiment. Looks for opportunities to change, rather than give excuse to avoid change. Seeks new ways to continuously improve the work environment, practices and processes through such tools as benchmarking and sharing best practices. Uses Work-Out and other innovative ways to empower others.

6. BOUNDARYLESS/TEAM PLAYER

Operates effectively with all kinds of people: up, down, across, inside and outside Rail Services. Uses appropriate communication vehicles and networks effectively - using spoken, written and electronic forms of communication. Demonstrates commitment to Rail Services total business success versus just a modality, function or geographic view. Open to ideas from anyone and everywhere. Listens effectively. Skillfully handles conflict with others and actively confronts barriers to team effectiveness. Strikes proper balance between providing the freedom to win or lose and abandonment.

7. INTEGRITY

Acts with unyielding integrity in business transactions. Actions and behaviors are consistent with words - in other words, "walks the talk." Creates an environment where people are encouraged to bring compliance issues forward. Earns the trust of others by displaying consistent honesty and truthfulness in relationships.

8. DEVELOPMENT

Selects and hires talented people. Structures assignments for employee development and growth. Provides training and development experiences. Gives frequent candid feedback on performance and career development - people know where they stand. Recognizes and rewards individual and team achievements. Provides a challenging climate. Encourages reasonable risk-taking and experimentation to foster improvement. Objectively identifies own strengths and weaknesses, learns from mistakes, and actively works on development needs.

9. QUALITY

Delivers customer value in all products, services and processes. Gives quality at least as much consideration as schedules and budgets when day-to-day choices need to be made. Demonstrates passion to meet Lean Six Sigma goals and drive bottom line results through defect reduction and waste elimination.

Our Commitment

• Read about GE's commitment to Integrity; Corporate Governance; Community; Innovation; Environment, Health and Safety; Quality and Diversity.

Related Links

• Fact Sheet