An electrical drive system uses electrical components in place of many of the components used in mechanical drive trucks. These electrical components contain fewer mechanical wear parts, reducing the need to replace these parts as frequently as needed in a mechanical drive system, resulting in lower operating costs for the electric drive system. An electric drive also offers significant tractive effort advantages. The system also has many operational advantages including the control of wheel slip and slide thus reducing tire wear.

Another successful service program is an armature exchange program, which can save thousands of dollars in armature repair costs and improve availability. GE maintains a pool of armatures that have been rebuilt to the same standards used in original manufacture. When GE receives an order, an exchange armature ships, typically within two business days of the order. Upon its return, the old armature is then rebuilt and placed into the exchange pool.

GE's reputation for reliability and support not only extends to replacement parts but also to wide range of service and support options.The company provides parts and service for its installed base of AC and DC electric drive systems. Customers can order high-quality GE replacement parts through a variety of channels, including truck OEMs. E-based services include online parts ordering, troubleshooting, parts updates and apparatus upgrades and training information.

With a growing number of GE drive system enhancements, mining customers have the opportunity to boost haul truck performance and productivity. A wide range of product upgrades, conversion kits and renewal parts/replacement packages deliver a wide range of operating advantages, including improved availability, extended replacement part life and reduced maintenance and operating costs. GE drive system enhancements include improved retarding grids, slip/slide control algorithms, the latest in diagnostic and troubleshooting software and silencers. One of the newest software advancements, the GE Statex III System Enhancement, improves processing speed, programming capabilities and data management.