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Nigel
Nigel
Education: Harrow College, in Middlesex, UK (Sociology and History)
Business: GE Corporate
Position: Operations Leader - EMEA
Years at GE:
Hobbies/Interests: Golf, theatre, music, and, of course, my family: Sarah, Isabella (14), Eloisa (7) and Benjamin (6)

What are the best aspects of your current job?

The people. The operations organization covers everything from build to run, including processes, conformance and development of standards and business consultancy. This means the team has a huge range of skills and talent, across cultures, making every one different and every interaction a unique experience.

What are the best things about working at GE?

The culture, values and opportunities. GE embraces change, empowers people to be creative, and has a culture of self and team development. As individuals, we can take risks and make a difference.

How did your background/previous work experience prepare you for your current role?

My GE career has provided me with IT leadership positions within P&Ls as well as leadership positions within shared services teams. The pressures of identifying solutions to business problems, as well as developing standard processes across shared services, has allowed me a great perspective and has given me the ability to understand how to balance the need for common processes and standards, while still providing enough flexibility to meet business demands.

What is the most challenging project you've worked on at GE?

Recently, we created the global run organizations in GIS (combining the traditional service teams) and created the regional operations organization, combining build and run within the EMEA region. Defining the organization and ensuring the teams and individuals understood and embraced the vision was a great opportunity and has provided myself and other teams members with the opportunity for growth and development.

What are the top technical skills that you take pride in possessing and/or still draw upon for your job?

I have been fortunate enough to be trained in Six Sigma, LEAN, Trotter and ITIL, so I have a strong quality and process background and have an ability to look at data and understand underlying issues from different perspectives.

What is the best piece of career advice you can offer IT folks embarking on a technical career at GE?

Be inclusive and embrace change. Every opportunity to work on a new project or to solve a business problem allows us to interact with new people and technology and to drive change. Learn from those experiences, build and cultivate the relationships, and share your own experiences.

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