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Jim
Jim
Education: Masters of Business Administration from Lally School of Management & Technology at Rensselaer Polytechnic Institute; Bachelor's degree in Computer Information Systems from SUNY College of Technology
Business: GE Technology Infrastructure
Position: Enterprise Resource Planning Initiatives Manager
Years at GE:
Hobbies/Interests: Exercising, skiing, Boy Scouts, and chasing my twin boys around

What are the best aspects of your current job?

My current role as ERP Initiatives Manager is one of the most exciting and challenging positions I've ever had. My team is comprised of three groups; Design, Build and Run. In total, our group supports 20 production ERP systems, running over 250 databases across 128 UNIX services, using more than 500 terabytes of storage. These systems are responsible for GE's Aviation, Energy, Transportation, and Oil & Gas's accounting and financial applications, procurement, order processing and supplier management, inventory management, HR management and payroll functions - all of which demand 24x7 availability.

What are the best parts about working at GE?

The scale of the systems my team manages is enormous, and the need for seamless integration is paramount. What makes it manageable are the tools and resources GE provides to my team to do their jobs well, along with encouragement we receive from across the Company to stretch our thinking and come up with creative solutions to keep availability high and costs low.

How did your background/previous work experience prepare you for your current role?

I long ago developed the belief that it's wise to develop expertise in at least one technology area. I chose to focus my learning on databases, and that decision provided me with the foundation for building my career.

What is the most challenging project you've worked on at GE?

There have been many, but a recent example is our Intelligent Diagnostics and Repair project. Through this effort, we were able to automate the cloning of our ERP environments from production to development and testing. This effort reduced our cloning time from 24 hours down to four hours. Given that we perform more than 550 ERP clones a year, this resulted in almost 1,000 hours in productivity savings.

What are the top technical skills that you take pride in possessing and/or still draw upon for your job?

Though not explicitly technical, the ability to manage large groups of people has been critical to the success I've had in my career. This skill is also critical to keeping a team focused on priorities.

What is the best piece of career advice you can offer IT folks embarking on a technical career at GE?

Take the time to master a key technology. Far too often, people try to move up the company ladder without taking the time to ground themselves first. Become an expert on one piece of the technology stack. For me it was databases, and I have never regretted the time I spent learning about them.