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David
David
Education: A.S,. US Air Force Community College, A.S., Lansing Community College
Business: GE Healthcare - Service
Position: MRI Field Engineer
Years at GE:
Hobbies/Interests: Travel, photography (davidwoodsphotography.net), cooking, vintage cars & motorcycles, home improvement

What are the best aspects of your current job?

The day to day challenge on top of being able to do what we do best. This position really allows us to follow our passion.

What are the best parts about working at GE?

The opportunity to connect with customers and really make their day. Having been a customer I know how frustrating getting service from a large company can be, so I really try to make every interaction with a customer exceed their expectations and impress them that a company as large as GE can stop, give them our attention and do exactly what it takes to help them-I love it!

How did your background/previous work experience prepare you for your current role?

My position as a FE (Field Engineer) is very unique. Coming from a Military and In-House medical service background, I have to say this is a very different job. My dedication from the Military has definitely carried over to GE.

What is the most challenging project you've worked on at GE?

No single project, but more the ever evolving market we are in. I really enjoy being part of a workforce that continually strides to keep up and stay a step ahead.

What are the top technical skills that you take pride in possessing and/or still draw upon for your job?

I feel that our customer skills and the massive amount of GE resources we have is an amazing combination. I would have to say since I have been with GE my top skill has been learning to embrace new technology and change. This has put me in better places than anything else.

What is the best piece of career advice you can offer folks embarking on a technical career at GE?

Follow your passion, make every day count and also remember the opportunity you have to really help out in the medical field. Going that extra mile will not only impress that customer but ultimately effect the patient.

*David recently received the Q1 2012 US/Canada Service Best of the Best Customer Excellence Award. This award is given to Service employees that not only display a solid example of customer service excellence, but are also role models for collaborating across the organization and generating new and creative ideas to meet customer needs.

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