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[GE on Demand - audio [♪upbeat electronic music]]
[[female narrator] Welcome to GE On Demand, your behind-the-scenes look]
[ at GE's technology and ideas, and the people who make it happen.]
[We hope you like what you find.]
[If this is your first time listening to GE Podcasts and you would like to find out more,]
[you can do so by going to www.ge.com/ondemand.]
[GE recently invited members of the media to its global research center in New York]
[to showcase the next generation of security technology.]
[Since entering the security market in 2002, GE has been developing]
[ the next generation of products to further protect people, products, and assets.]
[We sat down with Louis Parker, President and CEO of GE Security ]
[and Joe Kriskiunis, Security Programs Manager at the Research Center,]
[to get a sneak preview of the technologies that will protect us now and in the future.]
[>>I'm Louis Parker, I'm the President and CEO of GE Security.]
[>>And I am Joe Krisciunas. I am the Program Manager here at the Global Research Center]
[[Parker] Well, I think that the reason that we are so excited about GE Security]
[ as a growth platform for GE is that there is a requirement around the world]
[It's a dual purpose, it's a great business, but it's also great for the world. ]
[And this is also an industry that is really in a lot of ways in its infancy]
[ and we have an opportunity as GE Security]
[to really shape and define the security industry on a global basis.]
[So I think that the growth opportunity and the areas that we can play in]
[ are tremendous, and there is going to be a tremendous growth platform for GE. ]
[We play in the sector--in the electronics sector--]
[in the security industry. If you look at the security industry,]
[it's about a $160-$200 billion worldwide depending on what information you use.]
[And we play in about a $30 billion sector of that, ]
[where we can use technology as a differentiator, ]
[where we can use electronic detectors and such as a differentiator in the marketplace, ]
[ so that's where we chose to play--not in areas that are very labor intensive, people intensive. ]
[We're playing in the areas, very technology-intensive, and it really fits the model]
[that 1) we can run the business better than our competitors, ]
[and 2) we can use technology as a differentiator.]
[[Krisciunas] Yeah, and the technology differentiation--]
[it really enables a lot of applications that you couldn't do manually, ]
[and one of the big themes where we see technology differentiating]
[ is moving from more of a reactive model to a proactive model. ]
[So if you can do more analytics that detect more threats, ]
[that detect behaviors of people and detect and prevent events from happening,]
[rather than just using technology as a forensics tool after the fact, ]
[to solve the crime and detect what happened-- then it's a huge, huge benefit ]
[by actually providing a more secure environment.]
[We're really tapping into the strengths of GE, and one of things in my role]
[I interact with a lot with the team here at the Global Research Center ]
[and the team here is all fired up because we have got this great technology base.]
[One example is in our image analysis capabilities.]
[We've got this great history of doing radiography ]
[and image analysis for the healthcare market.]
[So we got into the security business, the people were banging on my door, ]
[saying, "Hey, we can adapt this great technology]
[and now use it for the security application."]
[So instead of looking for an anomaly in someone's CAT scan,]
[I'm looking for something that's unusual in someone's checked baggage. ]
[ And it's very similar technology and it's one of the powers of GE brands,]
[you take that technology you developed for one area, and you now apply it ]
[to a different application, and we're doing that in number of areas of security.]
[[narrator] Parker discussed GE's work]
[ to improve the security check experience for airline passengers.]
[[Parker] One of the big issues today is the security checkpoint at airports]
[and our focus is--our vision is--how can we make the checkpoint both safer,]
[but also a more positive experience for the traveler, and that's where we're really excited,]
[because we have a lab in San Francisco Airport that puts together]
[a lot of different technologies to really improve the experience. ]
[ We have a millimeter wave, a portal there, ]
[that actually checks for hard-to-detect weapons. ]
[We have a CT scanner there for carry-on baggage, ]
[because actually, carry-on baggage--]
[ things like plastiques and such--we cannot detect through x-ray. ]
[We have a shoe scanner there and that's one of the big things that we have]
[and actually it's at a lab in a TSA today where you will not have to take your shoes off.]
[Our whole objective here and in this lab, we have been able to get a person]
[from beginning to end in 20 seconds,]
[so it's a much faster experience,]
[a much more comfortable experience for the passenger,]
[and also it's a much more secure\experience because what we're checking]
[provides a lot more security in that as well. ]
[Our real vision for the checkpoint area is that]
[you would no longer have to take your shoes off, you would no longer have to ]
[take your jacket off, you would no longer have to take your computer out of your]
[carryon luggage or your briefcase and that it will be more of a walk-through capability,]
[and we're making a lot of progress there.]
[[Krisciunas] The technology exists, I think part of it is just getting with the customer]
[and putting the concept of operations in place. ]
[ We could configure the technology to do a CT on a checked bag ]
[ in a relatively short time.]
[I think it's a matter of how we roll it out and work with the customer ]
[and tie it with the concept of operations and all these other things]
[because half of the battle in these is not just having one technical piece ]
[but what's the whole model throughput in that lane?]
[ You don't want to create a bottleneck for the checked bag]
[or speed the checked bag through while those people are still waiting]
[ taking off their shoes and jackets.]
[So I don't think we'll see a step function of,]
["Hey today the checkpoint looks like this, and tomorrow it will look like this."]
[I think you'll see it evolve as we introduce pieces of technology]
[ and gradually shorten that time and improve that experience.]
[[narrator] Parker went on to discuss how GE businesses work with]
[the research centers around the world to bring technology breakthroughs to the marketplace.]
[[Parker] Interaction with GRC, as I said, it's not just a center here in Niskayuna, ]
[obviously with our CTC in China and particularly]
[we do a lot of interactions in Bangalore.]
[[Krisciunas] We work closely on a day to day basis and a lot of our teams are]
[combined teams with folks from the security operation and folks from the GRC,]
[and any time an issue comes up or there's some technology need]
[I'm in contact constantly with Bill McGann, the Chief Technology Officer, ]
[and we're constantly working together.]
[[Parker] One thing I will highlight is right in this very room, ]
[ we had a worldwide product planning session; it's an annual thing. ]
[We get the marketing leaders, the product managers, and the technology leaders]
[in the security business in this room with the technologists and we had folks from all ]
[the global sites, and we looked at--first spent a couple of days ]
[looking at what are our product roadmaps, what are the major markets we're trying to serve,]
[what are our product roadmaps,]
[how do we leverage technology to differentiate there?]
[And we spend a day and a half going through those roadmaps. ]
[And then we took a day and had a brainstorming day, said,]
["Now what are the next generation imagination breakthroughs?"]
[ how do we get the collective knowledge in this room and the market knowledge ]
[ and the technical knowledge and look for opportunities]
[that really could enable the next breakthrough.]
[We held a little contest, we had some fun with it. ]
[We made it like a venture capital contest and we had the teams compete.]
[ We took some seed money and gave an award to the winning idea ]
[and did a proof of concept and have a prototype of something]
[that will track people through walls and we actually had a demonstration of that last week,]
[ just early prototype, we think that could be a next generation product that's really exciting. ]
[Build on some technology that existed and some that people brainstormed]
[in the session, and we want to keep those kinds of things going,]
[just let's look for those seed ideas--what could be the next imagination breakthrough,]
[and fund those ideas and bring them to fruition.]
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