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[We sort of highlighted that--that we're going to need to change. ]
[[John Dineen President & CEO, GE Healtcare] We've got challenge systems again]
[with quality problems and cost problems and they're facing into a bow wave of demand--]
[newly insured--just a small piece.]
[if you look at obesity rates, cardiovascular diseases,]
[metabolic diseases, oncology,]
[to face a bow wave of demand. ]
[There is a need for change, and when you spend time with the people in this room, ]
[the people that you're going to see today, you understand]
[that there's an opportunity to change. ]
[[Dr. Mark Chassin President, The Joint Commission] This is a global challenge.]
[The Joint Commission now credits about 350 hospitals in 41 countries,]
[and I can tell you that every developed healthcare system is facing]
[exactly the same challenges. ]
[We need to do three things in order to meet this challenge. ]
[We need to eliminate the overuse of health services.]
[We need to eliminate the waste that is inherent in]
[needlessly complicated processes that exist]
[in almost every care delivery process]
[in every care delivery site, preventable complications. ]
[But right now, I believe, every hospital,]
[every healthcare organization, can pursue a strategy]
[that will improve on all of these ]
[parameters without having to sacrifice revenue]
[or add on a whole lot of extra cost. ]
[[Mark Vachon President&CEO GE Healthcare Americas]The purpose of the panel really is to]
[explore both trends in patient safety, and also examine]
[how patient safety plays a role in overall healthcare delivery. ]
[One of the barriers that we recognize]
[in patient safety is the difficulty of having]
[fixed resources and allocating those resources. ]
[[Dr. Hal Kaplan Professor, Mt.Sinai School of Medicine] So one of the things we've got to]
[recognize is the need to realign the resources with the fact]
[that patient safety is not a zero-sum game. ]
[[Diana C. Pinakiewicz President, National Patient Safety Foundation] You can't practice ]
[safety science and use root-cause tools and get effective]
[error and near-miss reporting in place]
[if you don't have a culture that's receptive to that. ]
[There are no quick fixes here.]
[Checklists work in some isolated instances, but they are not a panacea.]
[Technology, writ large, is not a panacea.]
[It needs to be employed carefully with]
[careful attention to process redesign so you don't]
[introduce as many new problems as old ones that you solve. ]
[This is a subject we all need to make progress on. ]
[[Tim Brown President & CEO IDEO] And the root cause of all this is not some nasty new bug,]
[Changing health behavior just like some of these examples in financial ]
[services can be achieved through design, but it's complex. ]
[We're talking about complex problems, large numbers ]
[of people, and often incumbent ]
[players that sometimes obstruct progress. ]
[[Asif Ahmad CIO, Duke University Health System] Use the information you have]
[to improve this whole problem. ]
[Better quality is not necessarily more money thrown to it. ]
[It's actually how tightly you link the process. ]
[We need to go towards business intelligence and]
[decision support that's action-oriented.]
[[Mike Barber Vice President, GE healthymagination] We're going to talk about ]
[and explore improvements in hospital systems in the face of the changing landscape. ]
[As we have to embrace things like]
[looking at Six Sigma and looking at ways to reduce]
[Just as we've embraced quality, now we have to]
[[Richard Miller President & CEO, Virtua] Organizations around the country have to take]
[ownership of the economic model and reach out to ]
[the business community and partner with the business ]
[community and find that process]
[that we bring them into the wellness process before they hit the sick care process]
[and build this continuum of care with an economic]
[[Warner Thomas President & COO, Ochsner Health System] I think you're going to see]
[transparency is better today than it was 5 years ago. ]
[I think it's driven better quality, it's driven better access and service.]
[I think as we become even more transparent, ]
[you're going to see outcomes improve. ]
[You're going to see patient safety improve. ]
[We have to create a norm that is a good thing to live a healthy ]
[lifestyle in our country, and I think as we change that we'll see]
[improvements in healthcare in general. ]
[When there's a crisis there's always opportunity, and I think there's ]
[a lot of opportunity during this time of change during healthcare reform.]
[The healthcare system is staring into a big choice. ]
[You either continue down the current road and]
[walk into a very big problem,]
[We've made a tremendous commitment called healthymagination]
[to be in that top 10 percent with you, to really change]
[how we approach healthcare. ]
[It's how we run the business. ]
[It is really a re-engineering of our business]
[and our strategy so that we're focused on ]
[really improving the healtcare system,]
