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[Hi, I'm Carma Bylund, director of Communication Research and Training Lab]
[at Memorial Sloan-Kettering Cancer Center.]
[I'm here today at the showcase talking on the oncology panel]
[about the work that we're doing at Memorial Sloan-Kettering Cancer Center]
[in doctor-patient communication.]
[We are studying and training doctors and patients to be better communicators]
[in their consultations with their doctors.]
[We focus particularly on doing training skills--base training with the doctors and patients.]
[One of the things that we've been doing more recently]
[is to use patient communication training, and we find that there are several skills ]
[that are helpful to patients in communcating better with their doctors.]
[One of these skills is to present information clearly,]
[give detailed information to doctors.]
[Another is to ask questions, ask specific questions, ]
[and make sure all of your questions are answered.]
[Another skill that we talk about that's really important, I think, ]
[that as a patient, when you're visiting with a doctor, ]
[to check your own understanding of what the doctor has said]
[--to repeat back to the doctor, to clarify, and to summarize to make sure ]
[that you have a good understanding of what the doctor has told you.]
[We also talk about a skill that we call Expressing Concerns, ]
[and this is a skill that really focuses on patients being comfortable]
[telling their doctors what their concerns are about their treatment,]
[what their concerns are about really anything that's going on]
[in their disease management or in their relationship with the doctors]
[and the other staff here at the center.]
[These skills have been shown to be effective]
[in reasearch studies based on work that's been done by Dr. Don Cegala at Ohio State University,]
