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EMRs in Action at Collier Health Services

The 10 community health centers in the Naples, Florida region are helping their largely lower-income patient population with GE's Centricity electronic medical records system.

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[[Dr. Jerry Williamson] We are in Goldengate Maples, in our Goldengate pediatric office.]

[This is one of 10 offices that Collier Health Services has.]

[and this has just been another marvelous, marvelous feature ]

[for the electronic health record for us.]

[By having the 10 offices and having implemented the electronic record]

[in these 10 offices, we can now see patients in any of the offices,]

[just by bringing up their chart on the electronic record.]

[Previously, that was not possible.]

[[Dr. George Camina] Collier Health Services is basically a not-for-profit organization.]

[It started out as a corporation in Immokalee; the main hub is still there,]

[and we've been able to branch out here in Naples, and that's kind of our mission.]

[Our mission is to provide care for families with lower income.]

[[Dr. Jerry Williamson] Community health centers are safety nets]

[for disadvantaged patients, and there are many of them,]

[well over 1,000 in the United States. ]

[[Dr. George Camina] Our patient population, for the most part, ]

[migrant farm workers, lower income working class.]

[We see a high percentage of Medicaid or uninsured patients,]

[and we try to provide as much service for them as possible.]

[It is a little bit challenging because there's a language barrier.]

[Not a lot of them speak English.]

[We have a lot of Haitian patients, a lot of Hispanic patients,]

[so in that aspect it is a challenging office, but Naples is not the biggest city in the world,]

[but our patient population is quite vast.]

[[Dr. Jose Gonzales] Our electronic medical records is basically chart but without paper,]

[so everything is right here, right in the computer, so as soon as I walk into the room,]

[I can log on, and everything is in there that you need, immunization records.]

[You can do your growth charts right on there.]

[You can go back and look at previous visits.]

[You can look at the past medical history.]

[[Gabriela Guzman] The waste that goes into using paper is unbelievable,]

[especially for little notes and things like that.]

[Why, if it could be in this much storage and out in a file, why would it be ]

[in volumes and volumes in a paper chart?]

[[Dr. George Camina] This not only forces us as physicians to keep up technologically,]

[it involves the patient. ]

[I bring the patient to the screen.]

[I show them the screen.]

[I show them their growth chart, and I can show them trends]

[and explain to them their diagnoses.]

[[Dr, Jose Gonzales] We're also now ordering prescriptions right through here,]

[for which the patients love, because we send them directly to the pharmacy.]

[Most of the time the prescriptions are ready for them already when they get there.]

[[Dr. George Camina] The biggest improvement for me has with medications.]

[In that aspect, it has really made me a true better physician, ]

[because you very easily can get drug interactions, lack of dosage errors.]

[[Dr. Jerry Williamson] The transition from paper to electronics]

[is a very interesting transition.]

[It's a transition that I would liken to going from the Model T Ford into a rocket ship.]

[The future is here, and we are very much a part of it.]

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