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EMR at New York-Presbyterian Hospital

Mountains of folders of handwritten paperwork are quickly being replaced by electronic medical records. GE's EMR system transforms the future of medicine at New York-Presbyterian Hospital.

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[[healthvideo.com - NBC Digital Health Network]]

[[Robert Bazell narrating] The old way, mountains of folders often written in illegible scrawl and difficult to find.]

[[Female speaker] I'm just going to take your temperature and put your vital signs in.]

[[Robert Bazell narrating] The new way a doctor or nurse types in notes, medication requests, ]

[and views the entire medical history, including scans and lab reports.]

[[Male speaker] What does it tell you?]

[[Male speaker] It basically tells us almost everything I want to know about the patient.]

[[Robert Bazell narrating] The Obama Administration wants the whole country's medical system]

[to be electronic in 5 years.]

[[Obama] [January 8, 2009] This will cut waste, eliminate red tape, ]

[and reduce the need to repeat expensive medical tests.]

[[Male speaker] See the computers in the rooms?]

[[Robert Bazell narrating] Dr. Steven Corwin is chief operating officer of New York-Presbyterian Hospital]

[which is totally electronic.]

[[Steven Corwin] When we electronic ordering into place, all our physicians having to do electronic ordering,]

[[Dr. Steven Corwin - New York-Presbyterian Hospital]]

[our medication errors went down by about 80%.]

[[Robert Bazell] In addition to their enormous benefit, ]

[electronic medical records have two big challenges.]

[One is patient privacy, ]

[and the other is the ability of different computer systems to talk to each other.]

[[sound of typing] [Robert Bazell narrating] There have been privacy breaches already,]

[hackers getting into hospital systems, doctors losing laptops, ]

[and medical staff looking at records they don't need to see.]

[Already strict laws protect medical privacy--paper or electronic--]

[[Female speaker talking in background] [Robert Bazell narrating] some say they just need to be enforced.]

[[Lillie Coney - Electronic Privacy Information Center] How good is it to have a policy]

[to protect health information privacy if there are no consequences for those who ]

[break that faith with consumers?]

[[Robert Bazell narrating] Many hospitals have different computer systems, making interaction difficult.]

[[Dr. Steven Corwin] Ultimately, things have to connect up to one another. ]

[If you're at a Chase ATM, it works if you're a Citigroup customer.]

[We have to be able to do that.]

[[Robert Bazell narrating] A tall order, but part of almost everyone's view of the future of medicine.]

[Robert Bazell, NBC News, New York.]