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General Electric 2003 Annual Report
Letter to Stakeholders Five Questions Leadership Team Governance Citizenship Financials

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Dear Fellow Stakeholders
The Environment We See
The GE Business Model
Building a Stronger Portfolio
GE’s Growth Strategy
The GE Team
Restoring Investor Trust
The Future
Financial Highlights



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Letter to Stakeholders, The Future

We are well positioned in 2004. We should have double-digit earnings growth at nine of 11 businesses. In addition, we should have double-digit expansion of CFOA. As Energy and Transportation rebound and we complete our portfolio moves this year, we are set for a prolonged period of double-digit growth. We have built a company that wins in the future:

•  If you believe the world will continue to have excess capacity and price pressure … GE wins. Your company is a technical and services leader capable of delivering organic growth and margin expansion.

•  If you believe that globalization is both an opportunity and a risk … GE wins. GE is one of the few companies that can view China as a profit driver from both selling and sourcing, and that has growth opportunities worldwide.

•  If you believe that consolidating distribution channels will impact value … GE wins. GE receives 90% of its revenues through direct customer contacts, and we have deep industry expertise that makes us more competitive and our customers more profitable.

•  If you believe that identifying businesses with unstoppable demographics will drive long-term industry growth rates … GE wins. We have expanded our Healthcare business. We are growing in Hispanic media. We will be big in China. In developing markets, we are the global infrastructure leader. We are a leader in security and energy efficiency.

•  If you are worried about a more volatile world … GE wins. This is a financially strong, triple-A rated company with a strong culture and values. We will not let you down.

GE is better positioned than ever. As in the past, GE has changed ahead of the times. Our investors will be the beneficiaries.

Signature:Jeffrey R. Immelt, Chairman of the Board and Chief Executive Officer, Dennis D. Dammerman, Vice Chairman of the Board and Executive Officer, Robert C. Wright, Vice Chairman of the Board and Executive Officer

February 13, 2004

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*This is an interactive electronic version of GE’s 2003 Annual Report to Shareowners, and it is intended to be complete and accurate. The contents of this version are qualified in their entirety by reference to the printed version. A reproduction of the printed version is available in PDF format on this Web site.
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The Future



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