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Are passionately focused on driving customer success |
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Live Six Sigma Quality...ensure that the customer is always its first beneficiary...and use it to accelerate growth |
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Insist on excellence and are intolerant of bureaucracy |
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Act in a boundaryless fashion...always search for and apply the best ideas regardless of their source |
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Prize global intellectual capital and the people that provide it...build diverse teams to maximize it |
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See change for the growth opportunities it brings...e.g., "e-Business" |
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Create a clear, simple, customer-centered vision...and continually renew and refresh its execution |
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Create an environment of "stretch," excitement, informality and trust...reward improvements...and celebrate results |
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Demonstrate...always with infectious enthusiasm for the customer...the "4-E's" of GE leadership: the personal Energy to
welcome and deal with the speed of change...the ability to create an atmosphere that Energizes others...the
Edge to make difficult decisions...and the ability to consistently Execute |
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