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Adding to our services momentum in 2000 was the acquisition of Harmon Industries, positioning us for continued expansion in transportation signaling and controls. Harmon, an established leader in rail signaling and wayside controls, joined with GE Harris Railway Electronics to give us greater capacity and customer penetration in providing high-technology products and services to railroad and transit customers worldwide. E-Business is re-energizing our business and providing new avenues for growth and productivity. Meanwhile, we co-located Six Sigma Quality Black Belts with our customers' operations and service teams for greater impact on their businesses. Even with locomotive sales softening, we won the majority of new orders from North American Class 1 railroads, including new locomotives for Amtrak and Norfolk Southern and multi-year orders from both Canadian Pacific and Union Pacific. A new maintenance contract for General Motors EMD locomotives owned by Canadian Pacific broadens our service portfolio beyond GE fleets. We launched remote monitoring and diagnostics with Union Pacific for online locomotive tracking and repair. In the e-Business arena, global sourcing and e-Auctions delivered record savings, and we are aggressively expanding our efforts to digitize all aspects of the supply chain and customer service processes. As we navigate the inevitable cycles of the locomotive business, we remain confident that our investments in services and e-Business offer broad opportunities for diversification and continued growth. www.ge.com/transportation |
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